Privacy Policy

    Last updated: January 2025

    1. Introduction

    Eagle Home Appraisal Orlando ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our appraisal services.

    2. Information We Collect

    Personal Information

    We may collect personal information that you voluntarily provide to us, including:

    • Name and contact information (email address, phone number, mailing address)
    • Property information (address, characteristics, legal descriptions)
    • Financial information necessary for billing purposes
    • Legal documentation related to estate, probate, or divorce proceedings
    • Communication records between you and our company

    Automatically Collected Information

    When you visit our website, we may automatically collect certain information about your device, including:

    • IP address and browser type
    • Operating system and device information
    • Pages visited and time spent on our website
    • Referring website addresses

    3. How We Use Your Information

    We use the information we collect to:

    • Provide, operate, and maintain our appraisal services
    • Process and complete appraisal assignments
    • Communicate with you about your appraisal order
    • Send invoices and process payments
    • Respond to your inquiries and provide customer support
    • Comply with legal and regulatory requirements
    • Improve our website and services
    • Protect against fraudulent or unauthorized activity

    4. Disclosure of Your Information

    We may share your information in the following circumstances:

    • With your consent: When you authorize us to share information with third parties
    • Legal requirements: To comply with applicable laws, regulations, court orders, or legal processes
    • Professional obligations: As required by USPAP standards and state appraisal regulations
    • Service providers: With third-party vendors who assist in our operations (payment processors, email services)
    • Business transfers: In connection with a merger, acquisition, or sale of assets

    5. Data Security

    We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

    • Secure, encrypted storage of electronic records
    • Limited access to personal information by authorized personnel only
    • Regular security assessments and updates
    • Secure disposal of records when no longer needed

    6. Data Retention

    We retain appraisal work files and records in accordance with USPAP requirements and state regulations, typically for a minimum of five years from the date of the appraisal report. Personal information collected for other purposes is retained only as long as necessary to fulfill the purposes for which it was collected.

    7. Your Rights and Choices

    Depending on your location, you may have certain rights regarding your personal information:

    • Access: Request access to the personal information we hold about you
    • Correction: Request correction of inaccurate or incomplete information
    • Deletion: Request deletion of your personal information (subject to legal retention requirements)
    • Opt-out: Opt out of marketing communications at any time

    To exercise these rights, please contact us using the information provided below.

    8. Cookies and Tracking Technologies

    Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may limit some features of our website.

    9. Third-Party Websites

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

    10. Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

    12. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: